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POSITION: ReStore Ambassador/Driver
(Full Time, Tuesday through Saturday)
REPORTS TO: ReStore Manager
POSITION DESCRIPTION
The ReStore Ambassador’s primary duties are to pick up at residential and commercial locations, and receive donated merchandise, evaluate as to acceptability for sale, and deliver to the donation receiving area. Secondary responsibilities include customer service, merchandising, and receiving drop-off donations during affiliate’s open hours.
PRIMARY DUTIES AND CORE RESPONSIBILITIES
- Receive donated materials donated to the store by donors
- Using the ReStore truck, pick-up donated materials at contractor, commercial or residential locations
- Regularly deliver recycle or waste items to transfer station
- Assist with merchandising the sales floor
- Assist with customer purchase loading
- Communicate professionally and in a personable manner with all donors and customer; serve as Ambassador for Habitat Craven County and ReStore
- Work cooperative and positively with other staff members and volunteers
- Perform such other tasks as request by the ReStore Manager
- Exhibit positive working attitude by demonstrating respect for fellow workers, donors, customers and volunteers
- Provide excellent customer service to donors and customers
- Provide routine truck maintenance and ensure repairs and service records are complete and current
- Complete all paperwork, analysis and record keeping of donated items and Craven County driving routes according to HFHCC policies
- Follow the highest ethical and professional standards both on and off-site
- Learn and adhere to all policies and procedures, including safety standards, of Habitat Craven County
- Participate in all required training programs
- Other tasks as may be necessary or assigned
PHYSICAL REQUIREMENTS
- Ability to lift up to 50 pounds without assistance
- Bending, twisting, reaching, pushing, pulling, and performing repetitive motions
- Standing and walking for up to 8 hours/shift
- Moving merchandise with carts, dollies, hand trucks and other moving equipment
QUALIFICATIONS AND EXPERIENCE
- Must have valid driver’s license and clean driving record
- Minimum six (6) months experience driving a 15’ truck or larger
- Demonstrated history as self-starter, reliable, dependable, responsible and professional employee
- Proven stability to apply good judgement, strong ethics, consideration and even temperament at work
- Willingness to learn and support Mission of Habitat for Humanity of Craven County
- Foster and contribute to a positive team oriented work environment
- Experience driving larger delivery vehicles preferred
- Experience with home improvement and hardware merchandise a plus
- Experience moving, packing, shipping or receiving a plus
- Knowledge and familiarity with region, community and neighborhoods a plus
- Willing to agree to a background check and drug test if considered for hire
JOB SPECIFICATIONS:
- Education – minimum, high school diploma
- Computer – basic computer literacy, email, internet
- Software skills – proficiency in Microsoft Office applications preferred
Send cover letter and resume to: newhires@cravencountyhabitat.org
POSITION: ReStore Sales Associate
(Part Time, 23-30 hours per week)
REPORTS TO: ReStore Manager
BASIC FUNCTIONS
Work as part of a team with other staff and volunteers to receive donations, maintain a safe and inviting sales space, assist customers and process sales transactions. Spanish/ other languages a plus.
PRINCIPLE DUTIES
- Ensure customers and donors have positive experiences while at the Restore
- Operate cash register, process customer payments, process “SOLD” tags, and reconcile register
- Clean facility as needed inside and out
- Promptly answer phone to the ReStore
- Clean, test, price, and arrange donated items on sales floor in systematic and visually appealing manner
- Identify and resolve potential safety hazards
- Move trash and recycling to designated containers
- Help to engage and motivate volunteers to ensure that they have an positive experience interacting with customers, donors and other volunteers
- Assist with unloading Restore truck as needed
OTHER DUTIES
- Communicate mission of Habitat for Humanity
- Assist with Habitat for Humanity special events as needed
- Comply with all policies and procedures
- Other duties as assigned by Restore Management
QUALIFICATIONS AND EXPERIENCE
- Demonstrated history as self-starter, reliable, dependable, responsible and professional employee
- Proven ability to apply good judgement, strong ethics, consideration and even temperament at work
- Foster and contribute to a positive team oriented work environment
- Experience using various social media platform
PHYSICAL REQUIREMENTS
- Ability to stand for extended periods of time, to move and handle boxes of merchandise, furniture and fixtures throughout the donation process, which entails lifting up to 75 pounds, assisted
- Ability to understand and communicate in English
- Ability to operate cash register, complete documentation for sales, and accurately count currency and make change
- Ability to work varied hours/days, including nights and weekends, as needed
- Ability to pass a pre-employment drug test and random drug testing as selected
OTHER REQUIREMENTS:
- Adhere to work schedule, show initiative, honest, drug free, positive attitude, customer service oriented, must have dependable transportation to work
JOB SPECIFICATIONS
- Education- Minimum, high school diploma
- Computer- basic computer literacy, email internet
- Software skills- proficiency in Microsoft Office applications and Gmail preferred
Send cover letter and resume to: newhires@cravencountyhabitat.org
In accepting and rejecting applications, Habitat for Humanity of Craven County must conform to all aspects of the Fair Housing Act and all Fair Housing Laws, the Equal Credit Opportunity Act, the Fair Credit Reporting Act, the Privacy Act, the Americans with Disabilities Act, as well as any local applicable laws as they apply to applications for a mortgage.
